Privacy Policy

The purpose of this Privacy Policy is to set forth the practices Sherah follows to respect the privacy of all visitors to this site. By using this website, you agree to the terms of Sherah’s Privacy Policy. If you do not agree with all the terms, please do not use our website. Sherah reserves the right to change, add, delete, or alter this Privacy Policy at any time. Your continued use of this website following the posting of any changes to the Privacy Policy will mean that you accept those changes.

The information that we may gather from or about you can fall into two categories; Personally Identifiable Information (“PII”) and Aggregate Information. Examples of data we may collect include name, email, phone number, address, payment details, device and log information, and (if enabled) location information.

Personally Identifiable Information

We may request and collect personally identifiable information that you voluntarily choose to disclose to us. Examples of personally identifiable information include your name, physical address, e-mail address, telephone number, or any other information that can be used to uniquely identify you.

Sherah may collect and use Personally Identifiable Information in one or more of the following ways:

To contact you by phone or other means regarding your account, including communication regarding any changes to our policies or account management procedures, information on new product updates, special offers on Sherah services or programs that may interest you, and to process customer service functions
To email you information about how to use Sherah services and to inform you of new services, updates, or special offers
To publish blog comments and enable forum participation
Make available to its parent, subsidiary, and other related companies, trusted affiliates, independent contractors, and business partners who will use the information for the purposes outlined herein, as necessary to provide the services and for the specific purposes for which the information was collected
At the request of law enforcement or governmental agencies or in response to subpoenas, court orders, or other legal process, to establish, protect, or exercise Sherah’s legal or other rights, to defend against a legal claim, or as otherwise allowed by law
To protect the rights, property, or safety of Sherah, its employees, customers, or any other person
To investigate or prevent a violation by User of any contractual or other relationship with Sherah or where Sherah has a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of Sherah, its users, or the public, or the perpetration of any illegal or harmful activity
Make available to investors, advertisers, and potential partners in connection with or in contemplation of a sale of its assets or business or a merger, consolidation, or other reorganization of its business

Aggregate Information

We may request additional information about you that may or may not be traced specifically back to you. Examples of aggregate information include how many times our site is visited, geographic location, age, or gender. Sherah may collect and use Aggregate Information in one or more of the following ways:

To enable us to generate data about the site traffic
To make improvements to the website and services
To collect demographic characteristics of our target market
To customize user experience, such as by showing you advertisements that are most relevant to your demographic characteristics, recommending products that may interest you, etc.
To share certain demographic and profile data with our agents, contractors, or affiliates

Security

We take precautions to protect your information. Personal information is stored in a secure manner and always sent via a secure internet channel. When you enter sensitive information, Sherah uses secure socket layer technology (SSL) to encrypt the transmission of that information. However, no security measures are perfect or impenetrable, and Sherah cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure. Sherah is not responsible for the circumvention of any privacy settings or security measures contained on the site by any users or third parties.

Children's Online Privacy Protection Rule

Sherah does not knowingly collect personal information from children under the age of 13. If we learn we have collected information from a child under 13, we will delete it immediately.

IP Addresses

Sherah maintains internal logs for Internal Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer each time you access the Internet. Your IP address does not contain PII. Sherah collects IP addresses in order to conduct system administration, report aggregate information, conduct site analysis, and detect improper use of the site.

Third Party Disclosure

We do not disclose information about you to non-affiliated third parties, except as permitted by law and as necessary to complete a task that you have requested that we help you with. Third-party service providers are used to process data on your behalf to perform services.

For example, we are permitted by law to share information about you to agents, contractors, or affiliates of ours, who help us operate the website, conduct our business, or help us complete a service you requested. All such partners are bound to keep your information confidential. In certain circumstances, we may share information about you if we believe in good faith that state or federal law requires us to do so, such as to comply with an inquiry from law enforcement officials, when ordered by a court, or by other compulsory legal process. We may also share your information to investigate or prevent suspected illegal activities such as fraud.

Links to other Websites

Our website may contain links to non-Sherah websites. Links to other websites are provided to you for information and convenience only, and do not constitute an endorsement or recommendation by Sherah. The external sites are not under the control of Sherah, and we cannot guarantee the privacy or safety of information you provide to those sites. To ensure the protection of your privacy, we encourage you to review the privacy policies of any websites you visit.

We use “cookies” to collect information on how our website is used. Cookies are pieces of information that are transferred to your browser or local device for record-keeping purposes.

Email/SMS

Sherah uses email and SMS to communicate with customers and non-customers. While we make every attempt to protect the personal information that you share with us, it is important to note that an email message or SMS is unsecured. Should you choose to send your information via e-mail or SMS, you do so at your own risk. We recommend that if your communication is extremely sensitive, you may want to call Sherah or send it by postal mail. If you choose to correspond with us via email or SMS, we reserve the right to retain the content of your email messages and SMS as well as your email address, phone number, or other PII, and our responses.

Users may opt out of emails at any time by clicking ‘unsubscribe’ in any email message. Users may opt out of SMS by replying STOP to any SMS message.

Complete SMS terms and conditions can be found at https://www.mysherah.com/sms-terms-and-conditions.

Personal Information Provided as Part of User Content

If you include PII as part of any content that you provide to Sherah via public postings to the site, including any bulletin boards, forum posts, etc., such information may be made available to any parties using the site. Sherah does not edit or otherwise remove such information from content uploaded to any bulletin boards, forum posts, etc. before it is posted on the site. If you do not wish to have your personally identifiable information made available in this manner, you must remove any such information from the content before posting. Your contact information (which may include, without limitation, a username and email address) may be included with any content that you post via the site. Sherah is not liable for any damages caused or incurred due to personally identifiable information made available in the foregoing manner.

Forums

We may provide online forums for users who visit our site. However, any postings will not be protected or confidential.

Surveys

We may, from time to time, survey visitors on our site. The information collected from these surveys is used in aggregate form to help us improve our site.

User Rights

Users may request deletion of their account and all associated personal data at any time by emailing info@mysherah.com.

Governing Law

This policy and use of Sherah’s site or services shall be governed by and construed in accordance with the laws of the State of Virginia. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the other provisions and shall not affect the validity of the other provisions.

Questions or Comments

If you have any questions or concerns about this Privacy Policy, the practices of Sherah, or your interaction with Sherah, please contact us at info@mysherah.com.

Privacy Policy

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